Common queries answered Frequently asked Questions
How long does it take for me to receive my order?
- Typically, our art print orders delivery takes between 2 to 8 days.
What is your return and exchange policy?
- You can read the details on our return and exchange policy on our page at Return and Exchange Policy
How do I change my shipping address?
- You can change unshipped orders through your membership account. Don’t forget to contact us to check your order status.
How do I track the status of my order?
- If you placed your order as a member, you can track it through your membership account. If you ordered as a guest, you can track it using the shipping number we will send you.
How do I receive customer support?
- You can get help from our support forums on the website, through the contact section, or via live chat support.
What do I do if I entered an incorrect shipping address?
- If you notice that the address is incorrect, please inform us immediately. If the product has not yet been shipped, we will correct the address for you. If it has already been shipped, we will retrieve the item and resend it to the correct address.
Do you ship to my country?
- We can freeshipping worldwide.
Will my items come in one package?
- Yes, all our framed posters and canvases come ready to hang, pre-assembled as a single piece.
Contact Information
- WhatsApp: +14844578206
- Email: support@posterscanvas.com