Always ready to brighten your day, our dedicated team is here to assist you with joy
Orders and Shipping
How long does it take for me to receive my order?
Typically, delivery takes between 2 to 7 business days.
How do I create an account?
If you are placing an order, you can find an option during checkout. If you wish to register before placing an order or if you are placing an order as a guest and want to register afterward, you can find the ‘My Account’ option at the top of our website. or you can go My Account
How do I change my shipping address?
You can change unshipped orders through your membership account. Don’t forget to contact us to check your order status.
How do I track the status of my order?
If you placed your order as a member, you can track it through your membership account. If you ordered as a guest, you can track it using the shipping number we will send you.
Will you keep my credit card information on file?
According to our business policy, we do not store credit card information.
Do you charge sales tax?
You can see whether taxes will be charged based on the country or state you are ordering to in your shopping cart. All our processes are automated.
Do you ship to my country?
We can ship worldwide.
Will my items come in one package?
Yes, all our framed poster & canvases come ready to hang, pre-assembled as a single piece.
Returns and Exchanges
What is your returns policy?
You can read the details on our return and exchange policy on our page at Return and Exchange Policy
I received the wrong item
If you believe you have received the wrong item, we will promptly send you the correct item.
My order arrived damaged
If you receive a damaged order, please take photos and send them to us. We can either promptly send you a replacement or provide you with a full refund, whichever you prefer.
Where should I mail my authorized return?
If you create a return request, we will provide you with the address of our nearest return office.
How do I receive customer support?
You can get help from our support forums on the website, through the contact section, or via live chat support. or Contact Us
What do I do if I entered an incorrect shipping address?
If you notice that the address is incorrect, please inform us immediately. If the product has not yet been shipped, we will correct the address for you. If it has already been shipped, we will retrieve the item and resend it to the correct address.
Can I change or cancel an order after I’ve submitted it?
You can cancel or modify orders for unreleased art prints.
Can I pre-order an item that is sold out?
We may occasionally be out of stock. In such cases, you can place a pre-order.